Jeremy Zawodny recently wrote about how Tech Recruiting is Hard, which he wrote because of a posting on another blog. I just was seriously amused. I'm convinced that most managers and recruiters forget how stressful the whole interview/job search process is for candidates, and forget to treat them like people. Not all, mind you, but some.
Let's see, I just had 3 interviews at 2 different companies. One manager was extremely, fantastically great about keeping me updated as to where they were in the hiring process. If he said "I think we'll know by early next week", if they didn't, he'd actually email me apologizing and tell me when I'd next expect to hear from him. A+ for effort, and that's the position I ended up taking with full confidence when I received an offer, even though it took longer than expected. Another manager I heard absolutely nothing from. Zilch. Zero. Nada. Even after I emailed him after a few weeks, I didn't even get a "sorry, we felt you weren't right for the position" email. I took a frickin' day off from the school where I teach (which, if you know, is a big deal because you have to write sub plans and such) to come in for the interview, the least I am entitled to is a "sorry, but no" email.
The 3rd company told me "we want to move quickly, you'll hear by Monday." Monday came and went, Tuesday I got an email saying "you should know by tomorrow", and they did email me on Wednesday telling me "oh, we got a last minute internal candidate we moved into the position."
Out of these 3 interviews, I met probably about 5-6 people per interview, so that's about 18 people I spoke to. Out of those 18, 4 told me they hadn't read my resume beforehand. 1 of those 4 was able to recover from that and ask me intelligent questions. The other 3 stumbled around, making it a very long 30 minutes. 1 of those 3 asked me questions which were so unrelated to the job I was applying for, that I was wondering if he even knew what the opening was about.
I actually was told by friends that this stuff was nothing - they told me horror stories about not hearing anything back for 2 months, and such. Recruiters and managers, I know you guys deal with a lot of people, and are probably fighting fires all the time, but please take 10 seconds to send an email letting an interview candidate know what's going on. Even if they're still in the running and you just don't know anything yet, any sort of status update helps. It's not the interview that's usually the problem, it's the waiting to hear afterwards that is.